Are the robots for sale?
Sorry kids. All the toys and Boomboxes are part of the interior and not for sale.
Can I bring in my old clothes?
No, unfortunately you cannot. Just by looking at the racks you'll realize that we're always operating at the capacity limit of our little stores.
Please don't swing by unannounced with bags full of clothes.
Do I get a discount?
We like to think that our prices are reasonable. The price on the tag is what we want for the item, like any other store. If you buy a lot and ask our staff nicely, you might get a little discount, same with stuff that has major damages.
If you love to bargain, we suggest you'll try the flea markets.
Is everything at the store used?
For the most part yes, but we also sell leftover stock and sample collections, so a lot of items are never worn.
Can I exchange purchases or get a refund?
No, the stuff is either used or heavily reduced and therefore not exchangable. Please check every item carefully before you buy it.
The only exception are the new Cheap Monday Collections.
Is there any system for brands or sizes in your sneaker department?
No, unfortunately there isn't. We tried that, but after just one day it was all total chaos again.
You really need time and patience to dig through the racks and eventually you'll get lucky and find your dream pair.
Do you take orders and are you shipping?
No, we don't.
Do you accept credit cards?
Yes, we do accept all major international credit and maestro cards.
Do you want to advertise the store in our magazine/blog/app....?
We do what we do for quite a long time and never paid anyone to get attention from the outside world. We believe that the store makes some kind of sense and hope that people get it for what it is.
Some folks liked it, told their friends, so it grew constantly over the years slowly and organically. We don´t want to shove the store down anyone’s throat. If it´s not your cup of tea, that´s alright also. Please don´t get us wrong, we do need and appreciate your heartfelt support, we just don’t want it to be a business transaction.
Do you hire?
That´s a tricky question. Of course, occasionally we need new staff, but so far we´ve managed to find staff though our friends (or people connected to our circle of friends). That makes our life easier on many levels. It´s important to us that we respect, trust and help each other while we are at work. Sometimes it´s a stressful job and it´s good to know that you can totally rely on your collegues and that you like spending time with them. So I guess we have to get know you first, before we consider working together. Please don´t send us your CV, we don’t reply to them.